Refund Policy
Last updated: October 16, 2024
At VGrow Health Care Foundation, We strive to provide exceptional services. This Refund Policy outlines the conditions under which refunds may be provided for Our services, donations, and in-app purchases.

Donations
Refund Eligibility for Donations
Donations made through Our campaigns are generally non-refundable. However, if You believe a donation was made in error, You may contact Us within 14 days of the donation for review.
Refunds for donations will only be considered if a clear mistake was made, such as an incorrect donation amount or a duplicate donation.

Process for Donation Refunds
To request a refund, contact Us by email at ask@vgrow.one with details of the donation, including the date, amount, and reason for the refund request.
Once Your request is received, We will review and respond within 5-7 business days.

In-App Purchases
Refund Eligibility for In-App Purchases
In-app purchases made through Our mobile application are typically non-refundable. If there is an issue with Your purchase, such as receiving a defective product or unauthorized transactions, You may contact Us within 7 days of the transaction.
Refunds will not be granted for dissatisfaction with the content or features of the Service.
If You experience issues with an in-app purchase, contact Our support team by email at ask@vgrow.one with Your order details.

If the purchase was made through the Apple App Store or Google Play Store, You may also need to refer to their respective refund policies.

Refund for Technical Issues
If You encounter technical issues that prevent You from accessing Our services after making a purchase or donation, We will make reasonable efforts to resolve the issue. If We are unable to resolve it, You may be eligible for a refund, subject to Our review.

Changes to This Refund Policy
We may update Our Refund Policy from time to time. Changes will be communicated by updating the “Last updated” date and notifying You via email or in-app notifications.

Contact Us
If You have any questions regarding this Refund Policy or to initiate a refund request, You can contact Us:
By email: ask@vgrow.one
By phone: +919949999443